THE LAW FIRM OF CARTERS PROFESSIONAL CORPORATION (‘Carters’)
knows how important your privacy is to you. Our relationship with you is founded on
trust and we are committed to maintaining that trust. For these reasons, we have created the
and maintaining the trust that you have placed in our law firm.
A. An Overview
What This Policy Covers
This Policy covers our treatment of the personal information we collect from you.
Purposes For Collection Of Personal Information
Our firm collects personal information for the following limited purposes:
(a) informing subscribers of developments that have occurred in various areas of law as well as
seminars, courses and materials posted on Carters’ websites;
(b) collecting, using and disclosing information relevant to the performance of services rendered;
(c) corresponding with authorized representatives regarding the status of a file;
(d) corresponding with third parties pertaining to the status of a file including, but not limited to,
the government and other lawyers, should the need arise;
(e) recording and determining various services in client relationships with Carters;
(f) administration, billing, accounting and collection in relation to client relationships with Carters;
(g) communicating the personal information to a sub-contractor (or other agents or intermediaries)
in the course of a contract or mandate for the performance of any of the purposes listed
How Personal Information Is Used
By retaining our firm, you have confirmed your trust in us. We are honoured by this trust and take
pride in serving you.
Our firm regularly produces new newsletters and publications. This is often done under the trade
names of “Church and the Law” and “Charity and the Law”. Our firm also holds annual
conferences and seminars in which lawyers of our firm take part in. If requested, our firm will
advise you of new seminars, publications and conferences involving our firm. To do this, our firm
maintains a mailing list containing personal information needed to contact you.
In addition, from time to time, our firm may contact you requesting additional personal information
to assist us in maintaining our contact or mailing lists, or to assist us in representing you.
How Personal Information Is Maintained
Our firm does not sell, barter, trade or give away your personal information to third parties. For
example, we do not provide our client mailing lists to other law firms.
Our firm stores and maintains personal information in conformity with the requirements of the
Personal Information Protection and Electronic Documents Act (the “Act”) and the Model Code for
the Protection of Personal Information (the “Code”) created and approved by the Canadian
Standards Association (“CSA”).
B. Application Of The Code
Our firm applies the ten principles of the Code as follows:
Our firm is responsible for the personal information collected and maintained by it and which is
under its control. In order to fulfill this responsibility:
(i) We have designated an official(s) to be responsible for the day-to-day care and control of
(a) developing procedures to protect personal information;
(b) developing procedures to receive and respond to complaints and inquiries;
(c) training our staff about our policies and practices respecting personal information; and
(d) developing and distributing information to our staff and the general public explaining
our policies and procedures respecting personal information.
2. Identifying Purposes
Our firm is committed to openness to you regarding its collection and use of personal information,
as discussed above. To demonstrate this openness, we require the consent of our clients and
mailing list subscribers prior to using their personal information for any purpose other than that for
which it was originally collected. Similarly, if any individuals wish to be advised of the personal
information we have related to them, they can contact us at the address set out in Section C
Our firm is committed to ensuring that you are aware of how your personal information is used.
We are dedicated to obtaining the consent of individuals who provide us with their personal
To this end, all our employees, personnel or agents are instructed to provide information about
how personal information is used by us to all interested individuals who inquire, as well as obtain
the consent of those who provide their personal information.
As well, we may periodically request written confirmation from you to ensure that the personal
information collected and maintained by us is up-to-date and accurate. We also may ensure that
we have your continuing consent to the use and retention of your personal information.
Our firm will disclose your personal information, without notice, only if required to do so by law or
in the good faith belief that such action is necessary to: (a) conform to obligations imposed by law
or statute; (b) meet an emergency need; and/or (c) as required pursuant to a criminal
4. Limiting Collection
Our firm restricts the collection of personal information only to that information that is necessary
for the limited purposes noted above. We are committed to collecting personal information in a
fair, open and lawful manner.
For this reason, our firm does not indiscriminately collect personal information. We collect
personal information to fulfill the above-noted purposes only, and for no other purposes.
5. Limiting Use, Disclosure and Retention
Our firm does not use personal information for purposes other than those for which it was
originally collected, unless it has first obtained the consent of the person from whom such
information was received. We retain personal information only for as long as it is needed and only
for the fulfillment of the purposes for which it was originally collected.
Our firm is committed to maintaining accurate, complete and up-to-date personal information. If
you are aware of changes to the personal information you have given to us, simply inform us of
the changes and we will update our records accordingly.
You may check and correct your personal information by contacting our firm and the official(s)
assigned to oversee the day-to-day care and control of personal information by writing or emailing
your request to the address set out in Section C below.
Our firm has developed and implemented security safeguards appropriate to the sensitivity of the
personal information kept by us. We also ensure that any of our employees who deal with
personal information are properly trained and are aware of the necessary and appropriate
measures required to protect personal information.
Any personal information kept by us is disposed of or destroyed once it is no longer needed to
meet the purposes for which it was collected.
Our firm makes information about its policies and practices respecting the collection and
maintenance of personal information available to all interested parties.
We are pleased to answer any questions that you may have regarding the collection and
maintenance of personal information. Please forward any questions in writing or email to the
address set out in Section C below.
9. Individual Access
You can also request access to your personal information held by us. However, we reserve the
right to confirm the identity of the person seeking access to personal information before
complying with any access requests. Please forward your access request in writing or email to the
address set out in Section C below.
10. Challenging Compliance
As noted above, our firm has designated an official who is responsible for the day-to-day care and
control of personal information. This official will receive and respond to all information requests
regarding our privacy policies or about your personal information under our care and control. We
investigate all complaints received by us and will respond in writing in a timely manner. If any
complaint is found to be justified, then we will take appropriate measures to resolve the matter to
the satisfaction of the complainant.
C. How To Add, Remove Or Amend Your Personal Information
If, at any time, you wish to amend your personal information with us or remove your name from
our donor, adherent or mailing lists, simply inform us in writing at the address below or by e-mail
DISCLAIMER: This is a summary of current legal issues provided as an information service by Carters Professional Corporation. It is current only as of the
date of the summary and does not reflect subsequent changes in the law. The summary is distributed with the understanding that it does not constitute legal
advice or establish a solicitor/client relationship by way of any information contained herein. The contents are intended for general information purposes only
and under no circumstances can be relied upon for legal decision-making. Readers are advised to consult with a qualified lawyer and obtain a written
opinion concerning the specifics of their particular situation.
Carters Professional Corporation
Barristers Solicitors Trademark Agents
Toll Free 1-877-942-0001
© 2011 Carters Professional Corporation
All Rights Reserved